Frequently Asked Questions

Is GIS ISO/IEC 17025 accredited?
What will my service experience be like?
What is the expertise level of GIS service engineers?
Can GIS help my laboratory attain compliance with ISO 17025?
What is GIS’ level of commitment to safety?
Is GIS insured?
Will partnering with GIS be beneficial to my bottom line?


Is GIS ISO/IEC 17025 accredited?

Yes. GIS is ISO/IEC 17025:2017 accredited through the ANSI-ASQ National Accreditation Board (ANAB), which is a signatory to the International Laboratory Accreditation Cooperation (ILAC) and is mutually recognized by NVLAP, A2LA and other ISO 17025 accreditation bodies through the ILAC Mutual Recognition Arrangement (MRA). This means, for example, an ANAB ISO 17025 accreditation is recognized and accepted by A2LA, and vice versa. View our ISO 17025 certificate and scope of accreditation, located at the bottom header of this page.

What will my service experience be like?

From the initial conversation regarding your upcoming calibrations to the time our service engineers complete the work, you can expect the utmost in professionalism and customer service. Typical response times to your questions or needs occur within the same day.

Calibration certificates are completed onsite and proofed by GIS office staff. In most cases, calibration certificates are completed, proofed and provided to you within 1 business day. All calibration certificates are available through this website using an assigned username and password.

What is the expertise level of GIS service engineers?

GIS was founded by plastics engineers with over 30 years of combined experience in metrology & plastics testing. All of GIS’ service engineers are highly experienced and well trained in laboratory instrument calibration and repair. Not only do we have the technical know-how to calibrate, service and repair your instruments, but we also have a deep understanding of how the various parameters affect your testing results, and regularly assist labs in troubleshooting SPC/SQC deviations, questionable or unsatisfactory proficiency testing or round-robin results.

Our scope of calibration capabilities continues to expand based on our customers’ needs. Through GIS’ commitment to invest in technology and training, we are able to ensure that our service engineers have the best training and equipment for the services we provide.

Can GIS help my laboratory attain compliance with ISO 17025?

Yes. GIS also provides QA and QE consultation services. With experienced and ASQ certified quality professionals (CQE/CQA) on staff, we provide the following services to the plastics, geo-technical, manufacturing, oil & gas, and biomedical device industries:

  • Compliance auditing to ISO 9001, ISO.IEC 17025, API Q1, & ISO 13485.
  • Project-based quality engineering services
  • Calibration program initial setup and management

What is GIS’ level of commitment to safety?

At GIS, safety is always a top priority. Our service engineers are provided extensive safety training (in-house and third-party training), and demonstrate strict adherence to safe operating principles at your site. This is evidenced by our exemplary safety record with zero safety incidents in either on-site or off-site operations throughout the company’s history.

Is GIS insured?

Of course. GIS performs onsite work at some of the largest plants & refineries in North America. GIS is fully insured to meet the most stringent insurance requirements of the industry.

Will partnering with GIS be beneficial to my bottom line?

Our customers can expect the most competitive pricing in the industry. Use GIS for your calibration needs and you will lower your annual calibrations costs. Guaranteed.